1. Introduction
Welcome to Sticker Hero: Idle RPG ("Sticker Hero," "we," "us," "our," or "Company"). We are committed to protecting your privacy and providing a safe game experience.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game, online account features, global chat, cloud save, advertisements, and purchase services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Most gameplay can be used locally on your device. If you use online features, we may collect and store:
- Online account identifiers, device identifiers used for sign-in, and authentication tokens
- Your chosen username/display name
- Your highest reported player level and basic game progress used for chat access or cloud save summaries
- Global chat messages, reports, moderation actions, blocked player records, timestamps, and safety logs
- Cloud backup save data if you choose to upload or enable cloud backups
- Gmail/Google account email address if you choose to link Google sign-in
- Purchase, entitlement, and refund/voided-purchase verification records
- Basic server logs needed for security, abuse prevention, debugging, and service reliability
For global chat, we use a neutral age gate. We do not need or store your full birthdate for chat; we only store whether the chat age gate was passed or whether free-text chat should remain locked.
Third-party services used in our app may also collect data as described below.
3. Third-Party Services
3.1 Google AdMob
We use Google AdMob to display advertisements in our app. Google AdMob may collect the following information:
- Device information (device type, OS version, unique identifiers)
- Ad interaction data
- Advertising ID
- Usage data and analytics
Google processes this data according to its own Privacy Policy.
3.2 Google Play Billing
We use Google Play Billing to process in-app purchases. Google Play may collect:
- Purchase history
- Payment information (processed securely by Google)
- Device identifiers
- Usage data
Google processes payment data according to Google's Privacy Policy and the Google Play Terms of Service.
3.3 Google Sign-In
If you choose to sign in with Gmail/Google, Google may provide us with an account identifier, email address, and profile name so we can connect your Sticker Hero online account and cloud save. Google processes this data according to its own Privacy Policy.
4. Local Data Storage and Cloud Save
Your game progress and settings are stored locally on your device. Local data:
- Remains on your device unless you choose to use online backup features
- Remains on your device under your control
- Will be deleted if you uninstall the app or clear your app data
If you enable or manually use cloud backup, your save backup code and summary information may be uploaded to our server so you can restore progress on another device or after reinstalling.
5. Global Chat and User-Generated Content
Global chat is optional and is not required to play Sticker Hero. To send free-text global chat messages, players must choose a unique username, reach the required game level, pass the chat age gate, and accept the in-game chat consent/rules.
Chat messages are public to other players. Do not share personal information, real names, addresses, contact details, school/work details, passwords, links, or anything private.
We may filter, block, hide, review, delete, or moderate chat messages and usernames. Players can report messages and block other players. Repeated or serious violations may result in temporary mutes, bans, deleted messages, or other account restrictions.
6. How We Use Information
We use information collected (directly and through third parties) to:
- Provide and improve our app and services
- Display personalized advertisements (via Google AdMob)
- Process in-app purchases (via Google Play Billing)
- Verify purchases, detect refunds/voided purchases, and manage entitlements or gem debt
- Provide online accounts, Gmail sign-in, global chat, moderation, reporting, blocking, and cloud save features
- Analyze usage patterns and improve user experience
- Protect players, prevent spam, enforce chat rules, and maintain service security
- Comply with legal obligations
7. Data Security
We take data security seriously. We implement appropriate technical and organizational measures to protect your information. However:
- No transmission over the internet is 100% secure
- We cannot guarantee absolute security of your data
- You use our services at your own risk
Third-party services (Google AdMob, Google Play, and Google Sign-In) maintain their own security standards and practices.
8. Children's Privacy
Sticker Hero may be suitable for a general audience, but free-text global chat is not available to players who select that they are under 13 or otherwise not permitted to use online chat in their country/region.
We do not knowingly collect personal information from children under 13 without required consent. If we become aware that a child under 13 has provided personal information through online features, we will take reasonable steps to delete such information or disable the relevant online access.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your data:
- Right to Access: You can request information about what data is collected about you
- Right to Delete: You can request deletion of your data
- Right to Opt-Out: You can opt-out of personalized ads through your device settings
- Right to Data Portability: You can request your data in a portable format
- Chat Controls: You can report messages, block players, avoid using global chat, or sign out of online features
- Cloud Save Controls: You can choose whether to upload or download cloud backups
To exercise these rights, contact us at the email address below.
10. Cookies and Tracking Technologies
Our app and third-party services may use cookies and similar tracking technologies to:
- Remember your preferences
- Track usage patterns
- Deliver targeted advertisements
- Analyze app performance
You can control cookies and tracking through your device settings.
11. Third-Party Links and Services
Our app may contain links to third-party websites and services that are not operated by us. Global chat does not allow players to send links. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Effective Date" at the top of this page.
Your continued use of our app following the posting of revised Privacy Policy means that you accept and agree to the changes.
13. Contact Us
If you have questions about this Privacy Policy, your privacy, or our privacy practices, please contact us:
14. Compliance
This privacy policy is designed to comply with common privacy regulations including GDPR, CCPA, and other applicable laws. However, for comprehensive legal protection, we recommend consulting with a legal professional to ensure full compliance with your specific jurisdiction's requirements.